Privacy Policy

1. Data Controller

Taxi Airport Belgium
Phone: 0493 67 17 46
Email: contact@taxi-airport.be

2. Data Collected

We collect the following data only when you fill out our booking form:

• Identification data: First Name, Last Name
• Contact details: Email address, Phone number
• Trip information: Departure address, Arrival address, Date and time of trip, Number of passengers
• Optional information: Flight number (if provided), Additional comments
• Geolocation data: If you enable the geolocation feature, we collect your GPS position only to pre-fill the departure address

3. Legal Basis and Purpose of Processing

We process your personal data on the following legal bases:

• Consent (Art. 6.1.a GDPR): By checking the consent box, you agree to the processing of your data
• Contract performance (Art. 6.1.b GDPR): To process your booking request and provide the transfer service

Purposes:

• Process your booking request and provide you with a quote
• Contact you regarding your booking
• Organize and provide your airport transfer
• Improve the quality of our services

4. Data Sharing

Your data is shared only with the following service providers necessary for the operation of the service:

• EmailJS: Email sending service to transmit your booking request. EmailJS is GDPR compliant and does not permanently store your data.
• Nominatim (OpenStreetMap): Address autocomplete service. Requests are anonymous and no personal data is stored by this service.

We never sell your data to third parties. We only share your information with service providers strictly necessary to provide our service.

5. Retention Period

• Booking requests: Kept for maximum 12 months after the trip date
• Correspondence emails: Kept for 3 years in accordance with accounting obligations
• Geolocation: Not stored, used only in real-time to pre-fill the form

6. Your GDPR Rights

In accordance with GDPR, you have the following rights:

• Right of access (Art. 15): Obtain a copy of your personal data
• Right to rectification (Art. 16): Correct inaccurate or incomplete data
• Right to erasure (Art. 17): Request deletion of your data
• Right to restriction (Art. 18): Limit the processing of your data
• Right to portability (Art. 20): Receive your data in a structured format
• Right to object (Art. 21): Object to the processing of your data
• Right to withdraw consent: At any time, without affecting the lawfulness of prior processing

To exercise your rights, contact us by email at contact@taxi-airport.be or by phone at 0493 67 17 46.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against:

• Accidental or unlawful destruction
• Loss, alteration or unauthorized disclosure
• Unauthorized access

Our website uses the HTTPS protocol (SSL/TLS) to secure all communications. Form data is encrypted during transmission.

8. Cookies and Similar Technologies

Our website uses cookies to improve your browsing experience. We have implemented a GDPR-compliant consent management system that allows you to control the cookies used.

8.1 Types of Cookies Used

• Necessary Cookies (required): These cookies are essential for the site to function and cannot be disabled. They include:
  • Consent cookie: taxi_aeroport_cookie_consent - Saves your cookie preferences (duration: 365 days)
  • Technical session cookie: To maintain your session while browsing
• Analytics Cookies (optional): These cookies help us understand how visitors use our site to improve our services. They collect anonymized information such as pages visited and time on site. These cookies are only activated with your explicit consent.
• Marketing Cookies (optional): These cookies may be used to provide you with relevant advertisements on other websites. These cookies are only activated with your explicit consent.

8.2 Managing Your Preferences

On your first visit, a consent banner allows you to choose which cookies you accept. You can change your preferences at any time by clicking on the "Manage cookies" link at the bottom of the page or by deleting the taxi_aeroport_cookie_consent cookie from your browser.

Active consent required: In accordance with GDPR, we do not place any analytics or marketing cookies without your prior consent. Only strictly necessary cookies are placed automatically.

9. Data Transfers Outside the EU

Your personal data is processed and stored within the European Union. EmailJS may use servers located outside the EU but guarantees a level of protection compliant with GDPR via the European Commission's standard contractual clauses.

10. Changes to this Policy

We reserve the right to modify this privacy policy. Any changes will be published on this page with a new "Last updated" date.

11. Complaint to Supervisory Authority

If you believe your rights are not being respected, you can lodge a complaint with the competent data protection authority:

Data Protection Authority (DPA) - Belgium
Rue de la Presse, 35
1000 Brussels
Email: contact@apd-gba.be
Website: www.autoriteprotectiondonnees.be